Unlock Your New Sparkle

Welded, not clasped. A reminder of something meant to last.

You’ve received the gift of permanent jewelry!

To redeem, simply present your gift card at your private appointment.

A close-up of a delicate gold chain being gently fastened around a smiling woman's wrist by a jeweler, with soft, warm lighting and a blurred background of a boutique studio. The scene conveys anticipation and joy, focusing on the hands and jewelry.

How to Redeem Your Gift Card

Follow these simple steps to unlock your jewelry experience in no time.

Step 1: Book Your Private Appointment

Click the booking link below to choose your preferred date and time. Pay security deposit to hold your chosen date.

Step 2: Visit & Shine

Arrive at your appointment, with your code, and enjoy a seamless, personalized jewelry experience with our expert team.

Step 3: Redeem Your Gift

Provide your unique gift card code in your email or printed card. The gift card value will be deducted from your final total due.

Book Your Appointment

Click here to access our calendar and secure your spot today.

Frequently Asked Questions

Where do I find my gift card code?

Your code is included in your gift card email or printed card. If you can’t find it, please contact us for assistance.

How do I use my gift card?

Present your gift card during the checkout process on the day of service. Our team will verify it at your appointment and deduct the value amount from your final bill. If there's an amount due after the gift card value is deducted, you will be responsible for that portion of the bill. If there is a remaining balance on your gift card, it will remain on the gift card to be redeemed in a future purchase. Gift cards are not redeemable for cash.

Can I bring a friend to my appointment?

Absolutely! You may book the appointment type that best suits your group size. However, please only book for the number of people actually getting the service, not "companions only". Proper appointment guest counts help us gauge the amount of time needed to allow for your appointment by knowing how many guests are getting a welded bracelet.

What if I need to reschedule?

You can reschedule your appointment through the booking link in your confirmation email, or contact us directly for help at [email protected]

What should I expect at my appointment?

You’ll be guided through jewelry options and the process by our expert team. The experience is quick, safe, and personalized for you.

Is Lat & Lo personalized/coordinates jewelry available at my appointment?

Our Infinity Jewelry Experience is separate from our personalized jewelry sold online. Due to the made-to-order nature and time needed to craft super personalized Lat & Lo coordinates jewelry, etc., these items are generally not available for purchase during permanent jewelry appointments. Please feel free to email us before your appointment if you have any questions at [email protected]

How long does the appointment take?

Though exact times may vary, we typically suggest allowing 15-30 minutes per guest in your appointment to choose their chain and get it welded on.

What types of chains do you offer and what do they cost?

We offer a selection of quality chains in solid gold (14K, 10K), Sterling Silver, 14K Gold-Filled and our "Magic plated" Steel. Prices vary per chain style and metal choice, however, here are the average price ranges:

♦ Sterling Silver $60-90

♦ 14K Gold Filled $80-95

♦ Solid Gold $130-185

Where are you located?

Our office is located in Jacksonville, Florida, near St. John's Town Center (about a 3 minute drive from Town Center, just around the corner on St. John's Bluff).

Can I walk-in or is an appointment required?

Because our staffing /hours vary based on appointments, we cannot accommodate walk-ins and require an appointment

|

|

|

© 2025 Lat & Lo Infinity Jewelry